About Us

Founded in 2023 by entrepreneurs in the field of mobile phone and tablet repair, Phonesmark has become a leading high-tech brand, providing all types of parts needed for smartphone and tablet repair.

The concept of Phonesmark was born out of the clear need in the market for finding professional and trustworthy technical repair solutions. Our founders discovered through the unfortunate experience of their own cell phones that the market was completely underserved, even as smartphones and other personal devices became increasingly important in our daily lives. It was here that he began his mission to create a trustworthy brand and team, successfully expanding into new divisions in 2023. We offer free shipping on all orders.

Our commitment

Phonesmark is committed to providing high quality and authentic products. We guarantee that all brand products in our store are authentic and keep your information completely safe. We are proud of our reputation for quality and value. If you are not satisfied with your purchase, simply return the product to us for a refund

Trade name: phonesmark

Email: phonesmark.service@gmail.com

OVERVIEW

This website is operated by Phonesmark. Throughout this document, the terms “we,” “us,” and “our” refer to Phonesmark. By utilizing our website and its associated services, you agree to comply with and be bound by the terms outlined in this document. Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions stated herein, you may not access the website or use any of our services.

By accessing or using any part of the site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the existing store shall be subject to these Terms of Service. The most current version of the Terms of Service can be reviewed on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., providing the online e-commerce platform enabling us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you affirm that you are either at least the age of majority in your state or province of residence or have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, and you agree not to violate any laws in your jurisdiction, including but not limited to copyright laws. The breach or violation of any of these Terms will result in an immediate termination of your services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You acknowledge that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements. Credit card information is always encrypted during transfer over networks. Reproduction, duplication, copying, selling, reselling, or exploiting any part of the Service without express written permission by us is strictly prohibited. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We do not assume responsibility if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon to make decisions without consulting primary, more accurate, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information, but it is not necessarily current. We reserve the right to modify the contents of this site at any time, and we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Phonesmark, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

By agreeing to these Terms of Service, you undertake to indemnify, defend, and hold PMC Jewellery, our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is deemed unlawful, void, or unenforceable, it shall be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such a determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities incurred by the parties prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective until terminated by either party. You may terminate these Terms of Service by notifying us of your decision to no longer use our Services. We reserve the right to terminate this agreement at any time without notice if you fail to comply with any term or provision of these Terms of Service, and you will remain liable for all amounts due up to and including the date of termination.

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service, along with any policies or operating rules posted by us, constitute the entire agreement and understanding between you and us, governing your use of the Service. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of the Terms of Service. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 19 - CHANGES TO TERMS OF SERVICE

The most current version of the Terms of Service can be reviewed at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be directed to us at

Privacy policy

SECTION 1 - HOW WE HANDLE YOUR INFORMATION

When you make a purchase from our store, as part of the buying and selling process, we gather the personal information you provide, such as your name, address, and email address. Additionally, while you browse our store, we automatically receive your computer's internet protocol (IP) address to gain insights into your browser and operating system. If you opt in, we may use your email to send you updates about our store, new products, and other relevant information.

SECTION 2 - CONSENT

How do we obtain your consent? When you provide personal information for a transaction, verify your credit card, place an order, arrange delivery, or return a purchase, you implicitly consent to us collecting and using that information for the specific purpose stated. If we require your personal information for a secondary reason, such as marketing, we will either directly ask for your express consent or provide an opportunity for you to decline.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., providing the online e-commerce platform enabling us to sell products and services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application on secure servers behind a firewall. For payments, if you choose a direct payment gateway, Shopify encrypts your credit card data according to the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained only as long as necessary to complete the transaction, after which it is deleted. All direct payment gateways adhere to PCI-DSS standards.

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers used by us collect, use, and disclose your information to the extent necessary for the services they provide. Each provider, such as payment gateways, may have its own privacy policies, and we recommend reviewing them to understand how they handle your personal information.

When you leave our site or are redirected to a third-party site, you are no longer governed by our Privacy Policy or website’s Terms of Service.

By using our website, you agree to allow third parties to process your IP address to determine your location for currency conversion, storing that currency in a session cookie in your browser.

Links Clicking on links on our store may direct you away from our site, and we are not responsible for the privacy practices of other sites. Please read their privacy statements.

Google Analytics: Our store utilizes Google Analytics to learn about site visitors and page views.

SECTION 6 - SECURITY

To safeguard your personal information, we take reasonable precautions and follow industry best practices. Your credit card information, if provided, is encrypted using SSL technology and stored with AES-256 encryption. While no method is 100% secure, we adhere to PCI-DSS requirements and other accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies we use, and you can choose to opt-out:

• _session_id, _shopify_visit, _shopify_uniq, cart, _secure_session_id, storefront_digest: These cookies enable Shopify to store information about your session, track visits, and store cart details.
• PREF: A Google cookie tracking store visits.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are of the age of majority in your state or province, or that you have given consent for any minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Material changes will be immediately posted on the website, and we will notify you of updates. In the event of a store acquisition or merger, your information may be transferred to new owners to continue providing products to you.