We keep little stock. Most items are ordered on demand and shipped from our forwarding warehouse based overseas. The product price includes Insurance.

Delivery is FREE for all UK , Spain orders.

Handling time: 1 - 2 working days (phonesmark has to process your order and put all your items through its strict quality-control tests.)

Orders are delivered to our customers in around 5 - 10 working days with private couriers only. We have a dedicated team to keep things moving quickly, and we will keep you updated on your order via SMS, email & WhatsApp.

 

Note: When you place an order for a product from Phonesmark, Identity Documents (ID information) may be required for customs clearance.

Customs regulations in certain countries require you to provide ID for customs clearance. Phonesmark safely & securely stores the ID information in order to transmit the information to the carrier and Customs officials. This process allows your packages to clear Customs without additional delay.

• Countries, regions, and jurisdictions that can require an ID number include: Argentina, Bahrain, Bangladesh, Bermuda, Bolivia, Brazil, Bulgaria, Chile, China, Croatia, Cyprus, Czech Republic, Dominican Republic, Egypt, El Salvador, Guatemala, India, Indonesia, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Kuwait, Latvia, Lithuania, Mexico, Nigeria, Norway, Oman, Peru, Portugal, Qatar, Romania, Russian Federation, Saudi Arabia, South Africa, Slovakia, Slovenia, South Korea, Spain, Sweden, Taiwan, Turkey, United Arab Emirates, Uruguay.

Return Guarantee
For whatever reason, if you are unsatisfied with your order within 7 days you can return it to us in new condition for a refund minus the shipping charges.

DOA Guarantee
If your item arrives damaged, please contact us within 7 days and provide clear and valid proof. Phonesmark will make compensation based on the damage situation.

Missing/Wrong Items Guarantee
If you receive a parcel with missing/incorrect/secondary packing items, please contact us within 7 days of delivery and provide the relevant proof. Phonesmark will make compensation based on the damage situation.

Duties & Taxes 

When you buy products from us, your country might ask you to pay extra costs like import duties or taxes, including a type called value-added tax (VAT). These charges usually get figured out when your purchase arrives and goes through customs in your country. Because these rules can be different everywhere, it's a good idea to check your country's import rules so you know if you'll have to pay these extra costs and how much they might be. Please note that you are responsible for the import duties or taxes in your country.

Estimate Total Delivery Time

Before your order is shipped, Phonesmark has to process your order and put all your items through its strict quality-control tests. Because of this, Total Delivery Time is different to shipping time alone.